Here at DAIMLER TRUCKS SUNSHINE COAST we love our staff and we especially love the friendly girls in our Service Centre.
If you've visited our Service Centre in the last 9 years you will have probably met our vivacious and dynamic Service Superstar Roz Hazelton. She maybe be minikin in stature but this capable lady packs a punch and has a big personality and an even bigger smile.
Roz has worked in the motor industry for 18 years (13 years with the Cricks group) with a variety of roles from Service Manager, Pre-Delivery Manager and Warranty Clerk to Stock Controller and receptionist. She's also had her own nail business and managed a beauty salon in her "previous life."
Our Service Centre couldn't look after our valuable guests without the stellar efforts of Roz and her 'partner in crime' Jaz. From answering phones, raising job cards and checking in trucks to invoicing jobs, serving customers and coordinating vehicle towing / breakdowns the dynamic duo juggle it all.
Roz says; "There is no such things a a typical day for a Service Adviser in this fast paced environment and I need to wear multiple hats in order to get our customers back on the road in a timely matter. Time is money to our customers. I love that every day is different and that there is never a dull moment. Working with Jaz 'my partner in crime' is great and we work well together to get the job done."
Roz, who worked at McDonalds through high school, is practiced at juggling many things at the same time at work and at home. Not only does she work nearly full time, but she effortlessly plays mum to two beautiful little girls Pippa 6 and Elkie 2 (soon) and wife to Ricky.
Balancing work life and home life comes naturally to this young lady who has a passion for home renovations and delves into furniture restoration in her spare time. Roz says; "I love home renovations and interior design, I am constantly painting something up or re-decorating. I'm always giving my poor husband Ricky a new project to do at home too."
This busy bee is an asset to our DAIMLER family and the Service Centre wouldn't be the same without her. A final word from Roz. When asked about any funny or unusual truck customer stories Roz replied "what goes on tour stays on tour" hahaha, your secrets are safe with her.